Emotional Intelligence: The Key to Effective Conflict Management
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Speaker : ROBERT GROSSMAN
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When : Thursday, June 20, 2024
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Time : 03 : 00 PM EST
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Having achieved success in both the corporate world and as an entrepreneur, Robert has helped hundreds of companies with high-performance strategic consulting, sales and marketing projects, and multi-media communications. Robert is a strong leader and he enjoys building High-Performance teams and teamwork. He has worked with CEOs of Fortune 500 companies as well as small and mid-cap organizations. His leadership skills include being a visionary, coach, manager, planners and architect of people and systems.
Mr. Grossman started his career as an IBM business partner where he graduated from IBM Sales School and sold large computer systems to manufacturing companies. After his tenure with IBM, he founded and ran his own company for 22 years where he worked with mostly large companies to execute highly effective company meetings and marketing events. It was in this capacity that Robert developed a deep passion for leadership development, management, emotional EQ, trust and team building.
In 2008, Robert entered a new career as a High-Performance leadership consultant, coach and trainer. It was during this time that Mr. Grossman was recruited by Vistage International to be an Executive Chairmen working with CEOs of mid-sized companies.
Robert has worked with extraordinary companies and organizations such as: American Heart Association, Blue Cross, Deloitte, DirecTV, Dole Foods, Ernst & Young, Exxon Mobil, Fox Entertainment, Green Hasson Janks, Los Angeles County, Los Angeles Business Journal, Lucas Arts, Lucas Films, Manning Salvage & Lee, Marsh, One Call Medical, PacifiCare, Sony, TRW, United Way, United States National Guard, Volvo USA, Walt Disney, Warner Bros and WellPoint.
Join us for an enlightening webinar designed to enhance your conflict resolution skills through the power of emotional intelligence (EI). This session is tailored for professionals seeking to transform their approach to conflict by understanding and harnessing the principles of emotional intelligence effectively.
During this webinar, you will gain deeper insights into:
- Foundations of Emotional Intelligence: Dive into the essential aspects of EI, focusing on how it influences interpersonal conflicts and resolutions. Understand the critical role of self-awareness, self-regulation, motivation, empathy, and social skills in managing disputes.
- Empathetic Communication: Learn the art of empathetic listening and speaking. We'll explore techniques for acknowledging different perspectives and emotions, which is key to de-escalating conflicts and fostering understanding.
- Applying EI in Conflict Situations: Discover practical strategies to apply emotional intelligence in challenging situations. Gain tools to calmly navigate conflicts, address grievances constructively, and find solutions that respect all parties' feelings and needs.
- Interactive Q&A Sessions: Engage with our experts through live Q&A sessions where you can ask specific questions and explore additional scenarios in real-time. This interactive component is designed to tailor your learning experience to your specific challenges in conflict resolution.
- Enhancing Relationship Management: Learn how improved emotional intelligence can lead to stronger, more resilient relationships in the workplace. Strengthen your professional interactions and build a network characterized by mutual respect and understanding.
This webinar is perfect for anyone who wants to leverage emotional intelligence to improve their conflict resolution skills. Whether you are a team leader, a project manager, or a professional navigating daily interpersonal dynamics, this session will equip you with the tools to handle conflicts with empathy, clarity, and effectiveness. Join us to transform how you resolve conflicts and lead with emotional intelligence.
Course Level - All levels
Who Should Attend
All levels especially leaders and managers.
Why Should You Attend
Effective conflict management is not just beneficial it's essential. Inadequate handling of workplace conflicts can lead to severe issues, escalating tensions, reducing productivity, and creating a strained work atmosphere. This underscores the critical importance of emotional intelligence (EI) in navigating disputes and fostering a healthy work environment.
Individuals who lack robust conflict resolution skills may face significant professional setbacks, including missed promotions or challenges in roles that require strong teamwork. In addition to professional repercussions, unresolved conflicts can result in chronic stress, which negatively impacts both mental and physical health. This stress can decrease immunity, increase the risk of health problems like heart disease, and potentially lead to psychological conditions such as anxiety and depression.
Participating in a workshop focusing on enhancing conflict management through emotional intelligence is more than just educational it's transformative. Such a workshop equips participants with the necessary skills to prevent the adverse outcomes of poorly managed conflicts. Attendees learn to adeptly navigate and transform potential confrontations into opportunities for personal growth and professional collaboration. These skills are vital in improving both personal interactions and professional relationships.
Moreover, this training is a strategic investment in one's professional future, ensuring participants can effectively handle workplace dynamics. It encourages a shift from reactive to proactive conflict management, emphasizing the development of empathy, understanding, and strategic communication skills. The end goal is not only to resolve disputes more effectively but also to build a more collaborative and resilient work environment.
Attending such a workshop propels individuals towards continued professional success and personal well-being. It's a critical step for anyone looking to thrive in a dynamic, fast-paced work environment where effective communication and emotional intelligence are highly valued. This proactive approach is essential for fostering a successful career in an ever-evolving professional landscape.
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$160.00
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