Grok the Muda
  • CODE : WILE-0026
  • Duration : 60 Minutes
  • Level : Intermediate
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William A. Levinson, P.E., FASQ, CFPIM is the principal of Levinson Productivity Systems, P.C. He is an ASQ Certified Quality Engineer, Quality Auditor, Quality Manager, Reliability Engineer, and Six Sigma Black Belt, and the author of several books on quality, productivity, and management.

Robert A. Heinlein's Stranger in a Strange Land defines "Grok" as "To understand so thoroughly that the observer becomes a part of the observed" A parts changer follows the instruction manual; a mechanic groks the machine. Taiichi Ohno wrote, "To implement the Toyota production system in your own business, there must be a total understanding of waste". The purpose of this webinar is to teach attendees to identify waste and inefficiency in their workplaces on sight so it can be removed.

Attendees will receive a PDF copy of the slides and accompanying notes.

Learning Objectives

  • Understand the importance of "grokking," or fully understanding, waste or muda. Many forms of waste hide in plain view, often for years or even longer, because people do not recognize them and therefore take them for granted.
  • Poor quality is the only Toyota Production System waste that makes its presence known. The others are asymptomatic, which means they do nothing to announce their presence, and they are often more costly than poor quality because they are built into jobs.
  • Recognize that a process adds value only when it transforms the work.
  • Recognize the waste motion, waste effort, and duplication of effort that exist in all but the best-designed jobs.
  • Recognize the issue of material waste. Anything that is thrown away, even if it is not an environmental aspect (something for whose safe disposal we have to pay), represents wasted money.
  • Refute the dysfunctional paradigm (Luddism) that productivity improvements destroy jobs by making workers unnecessary. The effect of productivity improvement is to reduce the cost of the product or service, which maintains or even increases employment and enables higher wages.
  • Errors of omission (not recognizing an opportunity) are often far more costly than poor quality.

Who Should Attend

Manufacturing and quality professionals and practitioners; people with responsibility for continual improvement and lean manufacturing.

  • $199.00



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