Managing Virtual and Hybrid Teams
Sandra Crowe, MA, PCC, the author of Since Strangling Isn't an Option.... (Perigee,’99, ‘08), and “I Didn’t Sign Up for This!: 7 Strategies for Dealing With Difficulty in Difficult Times”(Two Harbors Press, 2012) is a professional speaker, trainer, coach, and facilitator. Her focus is to impart communication skills to create awareness of ineffective behaviors and to move people and teams forward in their mission. Topics include: “How to Win in Difficult Interactions”, “Mindfulness: Moving from Chaos to Calm”, “Presenting to Diverse Audiences: From Nerves to Navigation”, “Three Fixes for the Five Team Dysfunctions”, “Dealing With Different Personality Types”, “What to Say to a Difficult Customer”
Past clients include: The Executive Office of the President, National Association of Female Executives, Wireless Infrastructure Association, National Older Workers Career Center, Social Security Administration, FBI, Dept. of Agriculture, Marriott, Sony Corp., Southland Corp, Citicorp, The Discovery Channel, Sears, The Census Bureau, Union Labor Life Insurance, NASA and Depts. of Army &Navy, Food and Drug Administration (FDA), and the National Institutes of Health (NIH)
Past Media Includes: NPR, CBS Morning News, To Tell the Truth, ABC7, WBAL-Baltimore, WUSA9, The Washington Post, The New York Times, LA Times, Cosmopolitan, Good Housekeeping, Woman’s World, Men’s Health, Dr. Toni Grant, WHUR, and To Tell the Truth(Will the real Sandra Crowe please stand up).
Sandra has a passion for International Culture having lived in West Africa and spent time in Israel, Europe, Mexico, Central and South America, and having driven from her home in Washington, DC to El Salvador.
What participants will take away is the ability to use language and the team rules of engagement in a more powerful way, specifically to use tools more effectively in dealing with team issues, and interpersonal concerns. As a result, participants will feel more comfortable confronting difficult issues, creating more productive outcomes, and feeling more engaged in what they do. This combination will allow them to walk away with skills they can use in any aspect of their life and especially on your team. Issues in dealing with virtual and hybrid challenges will also be highlighted and brought forward.
Areas Covered
- Understanding how language impacts team dynamics
- Using language tools to effectively increase team productivity
- How to use questions as a language tool for increasing engagement
- Learn a quick tool for immediate feedback that supports everyone
- Implement an easy tool for creating and setting expectations
- Using Microsoft technology to connect teams
- Using the “Week ahead or Lookback Communications (e.g. Top 3 accomplishments)”
- The importance of having the camera on
- Language generates results: learn how to use it and make team rules that work
- The importance of team communication
- Take back four tools for more effective team results today
Methodology: The session will include lecture and group interaction
Course Level - Basic
Who Should Attend
Managers, Supervisors, Team Leads, and anyone who has to give feedback
Why Should You Attend
Everything on a team happens as a result of conversations. What we do in conversation, how we organize, construct, and use language as tools in those conversations, determines what we will create in our work relationships whether those conversations are happening in person or remotely and on the phone or online. The more we see language and technology applications as supportive tools, the more we will be able to use them to our advantage. This session will not only help outline how to apply specific tools within technology and language but will outline ideas to support continued engagement, and motivation and ultimately energize teams that work!
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$200.00
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