Policies, Processes and Procedures
  • CODE : ROBP-0020
  • Duration : 60 Minutes
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After obtaining a B.S. and an M.S. in Chemistry from Tuskegee University, Robert Peoples joined the pharmaceutical industry as a Research Chemist with a concentration in analytical chemistry at Wyeth/Lederle. While at Wyeth/Lederle Robert was primarily responsible for the analysis of the Active Pharmaceutical Ingredient (API) in various drug delivery formulations, e.g. aerosols, capsules, creams, ointments, and tablets. He joined Organon/Merck as a Research Chemist responsible for the development of stability-indicating methods of analysis using HPLC.

While at Organon/Merck, Robert transitioned into Technical Writing. As a Technical Writer, he was responsible for the creation of procedures for instrument qualification, test scripts, IQ/OQ/PQ protocols for sample handling, cleaning validation reports, method transfer reports, method validation reports, stability reports, Change Control and CAPAs. Later he joined Johnson and Johnson as a Technical Writer where he created stability strategies, protocols and reports as well as SOPs, developed training materials and competency profiles in addition to proofreading and improving written reports for other departments. He also edited policies and procedures, user guides, and job aids.

After leaving Johnson and Johnson Robert became a consultant to other pharmaceutical companies where he created SOPs for analytical method validation as well as pharmaceutical stability studies and stability program management. For another client company he created stability reports that addressed FDA concerns about OOS/OOT results. For yet another client company he created stability reports, protocols and strategies for medical devices. He also created written assessments for software-controlled laboratory instrumentation.

Robert also has extensive experience in data review, stability management and training.


The objective of the webinar is to present suggestions and hints to create Policies, Processes, and Procedures that can applied to various fields and/or departments of organizations.

Various fields can benefit from learning how to create Policies, Processes, and Procedures. Among these fields are Human Resources, Training, and Healthcare. Subjects for discussion include the language and tone of the guiding principles and standards as well as differences between Policies, Processes and Procedures, and Work Instructions.

Policies, Processes, and Procedures form the framework of organizations. They define standards, set goals, and define the organization to customers, clients, and competitors. Policies, Processes, and Procedures. They are the guiding principles for organizations and form the true nature of organizations. Policies, Processes, and Procedures are the most important rules for organizations.

Areas Covered 

  • Definition of Policies, Processes and Procedures 
  • Why are Policies, Processes, and Procedures required?
  • Create Policies, Processes, and Procedures
  • Research the Subject Matter and Audience for Policies, Processes and Procedures
  • Create a Checklist and a Template for Policies, Processes and Procedures
  • Writing the Policies, Processes and Procedures
  • Characteristics  of Good Policies, Processes and Procedures
  • Items to be included in Good Policies, Processes, and Procedures
  • Problems Associated with Policies, Processes and Procedures

Who Should Attend

  • Biologists
  • Chemists
  • Engineers
  • IT personnel
  • Human Resources
  • Any highly technical, highly specialized personnel

Why Should You Attend

Policies, Processes, and Procedures are integral to many organizations, e.g. pharmaceutical, engineering consultants, energy companies and so many others. They are also important to non-profit organizations, service organizations, and retail companies. All organizations require guiding principles and standards. For that reason, all organizations need experienced personnel who can create Policies, Processes, and Procedures.

Join the webinar to understand more about the fields that can benefit from the creation of Policies, Processes, and Procedures. Learn also about the fields to which they apply. Also learn why there is a need for Policies, Processes, and Procedures as well as the characteristics of Policies, Processes, and Procedures. In addition, there will be a discussion of problems associated with Policies, Processes, and Procedures as well as general items contained within these principles.

Join the webinar as the first steps to creating, revising or replacing Policies, Processes and Procedures.

Topic Background

Policies, Processes, and Procedures are generally written by Technical Writers. They may be defined for one department or may be applicable to entire organizations. Join this webinar to gain insight into creating, approval and implementation of Policy, Processes and Procedures for organizations.

  • $200.00



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