Violence at Work: From Disgruntled Employees and Domestic Violence to Mass Murder
  • CODE : SUST-0024
  • Duration : 120 Minutes
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Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying. She has served on organizational Workplace Violence Task Forces and facilitated workplace violence training sessions for management and employees. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sectors.

Dr. Strauss has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She has been featured on 20/20, CBS Evening News and other television and radio programs as well as interviewed for newspaper and journal articles such as Harvard Education Newsletter, Lawyers Weekly and Times of London. 

Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor’s degree in psychology and counseling, a master’s degree in community health, and a professional certificate in training and development. She has been involved in workplace violence and the harassment and bullying arena since 1985.

This webinar has been approved for 2.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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According to the U. S. Bureau of Labor Statistics, 5% of U.S. businesses experience workplace violence yearly. The percentage of workplace violence increases to 50%  for organizations with 1,000 employees. The FBI stated that in 2014 an active shooting incident occurred, on average, once every three weeks. However, given the size of the U. S., the chances of being a victim of a workplace shooting are statistically low. These statistics capture the most severe types of workplace violence but certainly not the most prevalent forms. OSHA reports that roughly two million workers report incidents of violence each year such as harassment, threats, aggressive and belligerent behavior to name a few, which does not include the majority of cases that go unreported. But how is workplace violence defined, and who are the primary perpetrators? This webinar will explore the many aspects of workplace violence.

One study indicated that employers pay $1775 more on each victim of domestic violence annually in terms of medical costs, increased insurance, and more. Additional costs include:

  • Loss of employees through turnover
  • Absenteeism
  • Psychological damage to all – resulting in increased health insurance
  • Cost for worker’s compensation
  • Cost for improved security
  • Damage to property
  • Stolen property – the cost of repair or replacement
  • Lawsuits
  • Increased insurance premiums
  • Poor reputation leading to decreased business

Learning Objectives

  • To define workplace violence
  • To classify the usual types of perpetrators
  • To summarize the warning signs of a potential perpetrator
  • To list known risk factors for workplace violence in terms of positions and locations
  • To identify the high-risk industries for workplace violence
  • To review the laws involved in workplace violence
  • To discuss OSHA’s enforcement policies and procedures and their “general duty clause”
  • To outline the recommended prevention of violence strategies
  • To recognize the levels of violence and appropriate responses
  • To identify critical elements of violence in the workplace policy and procedure
  • To list 10  tips to de-escalate an agitated person
  • To discuss workplace “parking lot”  or “guns-at-work” laws
  • To outline the roles and responsibilities of the organization’s stakeholders
  • To explain how to help the workplace and workers recover following a violent episode

Who Should Attend

Senior and middle management, supervisors, and those on their organization’s violence in the workplace task force.

Why Should You Attend

  • 10 tips to de-escalate an agitated person
  • Resources
  • Steps to take following a violent incident
  • $200.00

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