The Fatal Flaw in Your Emergency Plan: Effective Command/Control/Communications (CCC)
  • CODE : MITC-0005
  • Duration : 60 Minutes
  • Level : Intermediate
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Bo Mitchell


President 911 Consulting

Bo Mitchell was Police Commissioner of Wilton, CT for 16 years. He retired to found 911 Consulting which creates emergency, disaster recovery, business continuity, crisis communications and pandemic plans, plus training and exercises for organizations like GE HQ, Rolls Royce HQ, MasterCard HQ, 31 campuses, 20 non-profits, and 13 public sector employers. He serves clients headquartered from Boston to LA working in their facilities from London to San Francisco. Bo has earned 22 certifications in homeland security, emergency management, disaster recovery, business continuity,

safety and security. He also serves as an expert in landmark court cases nationally. Bo earned a Bachelors degree from NYU. He was honorably discharged from the U.S. Army Reserves after five years of service.


Bo has earned certifications in a broad array of skills with a great depth of training:

CEM* Certified Emergency Manager by International Association of Emergency Managers.

CPP* Certified Protection Professional by ASIS International (American Society for Industrial Security).

CHS-V* Certified, Homeland Security-Level 5 by American Board/Certified Homeland Security. CBCP* Certified Business Continuity Professional by Disaster Recovery Institute International. CSI-ML: Certified Safety Instructor-Master Level by World Safety Organization.

HSEEP* Homeland Security Exercise & Evaluation Program: Trained 24-Hour Practitioner by FEMA.

CNTA: Certified in National Threat Analyst by American Board/Certified Homeland Security.

IAC: Intelligence Analyst Certified by American Board of Intelligence Analysts.

MOAB* Managing Violent & Aggressive Behavior Certified Trainer by MOAB International. CHSP* Certified Healthcare Safety Professional by Board of Certified Hazard Control Management. CHEP* Certified Healthcare Emergency Professional by Board of Certified Hazard Control Management.

CSHM* Certified Safety & Health Manager by Institute for Safety and Health Management. CESCO: Certified Environmental and Safety Compliance Officer by National Registry of Environmental Professionals.

CHCM* Certified Hazard Control Manager by Board of Certified Hazard Control Management. CFC* Certified Forensic Consultant by American College of Forensic Examiners International. CSSM* Certified in Security Supervision and Management by International Foundation of Protection Officers.

CSC: Certified Security Consultant by International Association of Professional Security Consultants.

CAS: Certified Anti-Terrorism Specialist by Anti-Terrorism Accreditation Board.

TFCT3: Trained Field Controller, TOPOFF 3 by DHS.

CERT: Community Emergency Response Team by FEMA.

CHSEMR: Certified Homeland Security Emergency Medical Response by American Board/Certified Homeland Security.

CMC* Certified Management Consultant by Institute of Management Consultants.

*Board Certification

Learning Objectives

  • What are the compliance issues re CCC?
  • What are your CCC needs?
  • How can my lack of CCC defeat our response? Sustainability?
  • How can my lack of CCC get personnel hurt and damage our reputation?
  • How can we fix this thereby making our all our plans far more effective?
  • What are the benefits of planning, training, drills and exercises?

Course Level - Intermediate

Who should attend

HR, Facilities, C Suite, Business Continuity, Disaster Recovery, Security, Safety

Why Should You Attend

All the crisis plans your workplace is supposed to have require emergency communications with internal and external audiences. Yet most employers have not planned, equipped, trained, drilled or exercised these systems and procedures important to your response when an emergency strikes.

If you can’t communicate, you can’t respond. Every employer is required to have an emergency team made up of employees. So, for command and control, you need to organize that team; assign a chain of command; and then arm the team with communications devices/systems to make your emergency response successful.

Making this more complex and scarier: The major lethality of any emergency (active shooter, tornado, fire, medical) takes place in the first four minutes. The average response time for police and fire nationwide: 4-21 minutes. Thus, police and fire are not the first responders. They are the official responders. So, the first responders are your employees in a four-minute world. Your command, control and communications have to be carefully planned, equipped and trained to meet the and beat any threat.

  • $149.00

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