Stay Interviews: A Powerful Employee Engagement And Retention Tool
Melveen Stevenson is the CEO and founder of M.S.Elemental, LLC, a human resources advisory and training firm based in Los Angeles, California. As a certified HR professional with a background in accounting and finance, she helps companies to navigate the human resources “jungle” of compliance, human capital, and leadership challenges. In doing so, she empowers companies to strengthen their infrastructure from the inside out, specifically through leadership development, operations, training, employee engagement, and executive coaching. Melveen speaks on key topics to empower companies with the latest research and best practices for increasing engagement, enhancing leadership presence, and optimizing diverse workforce groups.
Over the last 18 years, Melveen has held leadership positions in human resources operations, supply chain, and talent management at international companies in food manufacturing, medical devices, and consumer products. Melveen is certified through the Society of Human Resource Management (SHRM-SCP) and the Human Resources Certification Institute (SPHR). In addition, she is certified in Extended DiSC® for individuals, pairs, and groups.
This webinar has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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A stay interview is a powerful retention tool that can give organizations a jumping-off point to build upon the positive aspects of the job. It helps to identify the key factors that engage and excite employees. As well, it helps to pinpoint aspects that drive dissatisfaction and frustration for high-performing employees, so that those aspects can be minimized or eliminated.
- Understanding the components of an effective stay interview strategy
- Identifying your goals and commitments before engaging in the stay interview process
- How to set up and prepare for the initial stay interview
- Review of powerful, insightful questions for the stay interview
- Best practices for following through with the stay interview
Course Level - Basic / Intermediate
Who Should Attend
- C-level Executive leaders
- Chief Human Resources Officer (CHRO)
- Chief Learning Officer
- Project Managers
- Operations Managers and Supervisors
- Team Leaders
- Human Resources professionals – all levels
Why Should You Attend
If you ever found yourself dumbfounded by high performing/high potential employees handing in letters of resignation seemingly “out of the blue,” then it’s time to get real. Today’s high-performing employees want and need a job that resonates with their values, practical needs, opportunities to contribute, and desires for professional growth and development. If they feel disconnected from their employees, managers, and work, they start to look elsewhere to build their resumes. But it doesn’t have to be this way if you provide a way for them to communicate their impressions and insights to you.
You have a powerful tool at your fingertips to help you identify the primary factors that excite, engage, and empower your best employees. With this course, you will learn about “stay interviews” and how they can be used to retain your most desirable employees. By taking a proactive approach that engages both you and your employees, you will identify valuable information to set a path for intentional employee retention. By reducing unwanted attrition in your workforce, you’ll be able to reduce hiring/replacement costs and maximize continuity in your team.
This course is designed to give you the practical information you need to understand how to create a stay interview process that will help you to retain your best and brightest employees in this competitive hiring market.
Job markets go up and down but one thing remains clear: companies want and need to retain their best-performing employees. Unfortunately, most companies use the exit interview to collect reasons why their employees leave – an action that can be described by the old adage, “too little, too late.” A better strategy is to implement and leverage “stay interviews,” which help managers to proactively take action ahead of the employee’s decision to leave.