Managing and reducing cost continues to be one of the primary focal points of business and governments today. In many organizations, more than half of the total revenue is spent on goods and services—everything from raw material to overnight mail.Maintaining a competitive position and even survival will depend on the organization's ability to use all of the continuous improvement strategies which have been ..
As a training topic, negotiation skills often create anxiety for the participants. If they have experienced a typical “I Win-You Lose” negotiation seminar, then those feelings are usually based on not wanting to have to do battle with a fellow participant just to learn or improve negotiation skills.The five-step Added Value Negotiating (AVN) method presented in this webinar is about the mutual search for va..
Building your cold calling skills will enable you to:Gain an advantage over the competition.Find new business opportunities.Become an indispensable employee who gets new business.Compete with existing vendors for lucrative customers.Establish rewarding relationships and gain respect.Become an entrepreneur.Cold calling ability allows you to determine and take control of your own future.You may have been told..
This 60-minute webinar is intended for anyone who, like the trainer, has a technical background. We will look at the benefits of effective communication, the underlying principles, and how they might be successfully applied in a range of typical situations. The overall aim is to help scientists and engineers identify the aspects of communication that they currently do well, and aspects that they can usefull..
Are you in “sales”? Even if the word ‘sales” aren’t in your job title you, and everyone else, in business sells something. Jobs in customer service, accounting, delivery, and operations, or any other job with customer contact, will have opportunities to retain customers, help discover additional products and services or to continue on as a customer with every contact. Or you may have exclusively internal cu..
This webinar will enable you to feel confident that you have the basic skill sets to operate in the NYS Government Purchasing Arena. It will help you avoid making mistakes that could lead to a payment or contract rejection by auditors. The areas covered may lead you to look for more training in specific procurement processes. Vendors will get a better understanding of what they must do to be compliant and s..
Do you need to get more done in less time? Have you been to time management training that did not deliver the results you wanted? Have you had Microsoft Outlook training from the IT department but you’re not sure how to use the features they showed you in a productive way? Now there’s a practical, proven solution to every one of these issues. This webinar, Get More Done in Less Time with Microsoft..
With shifting corporate cultures requiring change management expertise, this webinar focuses on the mindsets, practices and emotional intelligence of the leader or aspiring leader. Discover not only how to facilitate and empower positive change, but how to start by becoming the “changed one” yourself.Stringent notions of management and top-down pyramid corporate structures are constantly being challenged. D..
This program will cover drafting a contract with the next steps in finalizing an award from a Bid or RFP. Learn terms that may impact your contract and your employer. Get a head start on what to look out for in a common vendor agreement. Discover what terms to include to strengthen the position of your company or agency. Gain an understanding of what terms may be considered deal breakers vs. a business deci..
Smarter Time Management helps participants learn how to organize their time, mind, spaces and information. Without awareness of new, smarter time management practices, many people will find themselves in a perpetual state of overload, chaos, clutter, and stress... all of which are counter-productive.Learning ObjectivesLearn how to add time to your day/weekLearn best practices for scheduling and prioritizing..
What if you could leave the office on time every night with a calm feeling that you are in control of your tasks and deadlines, leaving you space for your personal life?You can leave work on time if you attend this webinar, internalize the principles taught and augment the way you use Microsoft Outlook by using the time management features that will be demonstrated. Attend and learn how to pack your day wit..
Anything new introduced into your schedule has the potential to slow down your productivity. This is disconcerting to individuals who have the producer’s mindset and makes them shy away from the new, impairing their movement into the future. In the case of the complex Microsoft Outlook software, time spent learning how to use it pays huge dividends in productivity, even when upgrading from one version to a ..
Your message may be a very important one but if no one is willing to listen, its value will be lost. Effective Communication is a commonly used phrase; wherein, effective basically means being successful in what you are trying to accomplish. While you have been successful in sharing the information, it is important that what has been shared is understood and meaningful. Less than 10% of what you say is part..
1. This is a Business Relationship a. You are representing your Company or Agency b. You’re First Priority should be to look out for the best interests of your Employer c. Your Vendor will be looking out for their best interests d. Avoid getting into a personal relationship with your supplier or their representative2. Coming to Terms with your vendor a. Make..
The days of the “Hard Close” and manipulating people with sales tactics and tricks are over. Most salespeople and business owners use language that is overrated, antagonistic, and antiquated. 90% of salespeople talk too much, don’t listen enough, and are constantly in pitch mode instead of solution mode, which is why they struggle with sales. In this strategic webinar, you’ll learn how to create an environm..