Recruiting, Training, and Maintaining a Qualified AML Team


Thomas E Nollner has more than 38 years of experience in financial institution supervision and consulting. Mr. Nollner spent 30 years as a National Bank Examiner (NBE) for the Comptroller of the Currency where he was a safety and soundness examiner and a compliance examiner. The last 15 years as an NBE and for the past 8 years as a consultant, Mr. Nollner has specialized as an AML/CFT examiner/consultant. In these roles he has analyzed financial institutions’ AML/CFT programs to ensure that they complied with applicable AML/CFT laws, rules, and regulations; he reviewed the suspicious transactions identification, monitoring, and reporting processes; he traced proceeds and transactions through several layers of activity; and he provided AML/CFT training for many different financial institutions.

Mr. Nollner currently works as a consultant for the Office of Technical Assistance (OTA), a branch of the U S Treasury that assists developing countries with banking issues. Mr. Nollner is assigned to the Economic Crimes Team that focused on training, assisting, and mentoring the staffs of the financial regulatory departments and financial intelligence units of various countries regarding AML/CFT compliance. In this capacity, he worked in countries such as Afghanistan, Iraq, Turkmenistan, Viet Nam, Honduras, Guatemala, Guyana, Suriname, and Argentina developing AML/CFT examination procedures, providing AML/CFT training and mentoring, and updating local AML/CFT laws and regulations.

It is of utmost importance for a financial institution to have a trained, skilled, and qualified AML team. This webinar will help you understand why this team is important, how you can recruit and train the team, how you can keep the team at your institution, and how the team can assist your institution with AML compliance.

One of the four pillars required of a financial institution is the need to have an adequate BSA program which includes an employee training program. Equally important is the need to recruit the right people for the job and the need to provide an environment that will keep the employee satisfied in their job. All financial institutions must have a defined process in place to recruit a good staff, train this staff, and ensure that the staff is satisfied with their position.

Learning Objectives

  • Training front-line workers, operations and board of directors to achieve effective process implementation
  • Incorporating training techniques that are adaptable to the various learning styles of adult learners
  • Analyzing increasing regulator expectations for training programs and developing independent testing of training effectiveness
  • Answers to
           1. Where should you focus your recruitment efforts
           2. Should you only recruit from schools and/or other financial institutions
           3. What skills do you want to recruit
           4. Types of training
           5. Computer versus self-study
           6. Classroom training versus OJT
           7. Subjects for training
           8. Is good pay the only motivator
           9. Is challenging work important
         10. How important is room for advancement

Why Should Attend

Recruiting, training, and maintaining a well qualified AML team provides a financial institution with the personnel resources needed to develop, institute, and manage an effective AML program. Financial institutions should hire individuals with banking and AML experience, the institutions should develop a well-defined banking and AML training program, and the institutions should take appropriate steps to ensure that the staff stays current of AML issues. This webinar will provide you with pointers for recruiting qualified potential employees, we will discuss the types, content, and frequency of training you need to provide your employees to keep them current of AML issues, and we will discuss way to maintain a qualified staff through good pay, a challenging work environment, and a potential for advancement.

Who Should Attend

  • BSA/AML Officers
  • Compliance Officers
  • Risk Managers
  • BSA/AML Auditors
  • Human Resource managers
  • Bank training staff
  • Bank staff transitioning to other positions
  • Bank BSA/AML staff
  • New account staff
  • Customer relationship staff
  • $149.00