Motivating and Communicating Across Generations
  • CODE : AXEL-0002
  • Duration : 60 Minutes
  • Level : Intermediate
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  • Born in Germany
  • Joined Air Force and reached the staff office level (O5) as a jet aviator for the German Air Force as well as an exchange officer with the US Air Force F-111. Retired from a 22-year career
  • I came to the US 25 years ago for the USAF exchange
  • Recruited by a software company after retirement and build a team of 11 direct reports with a 40% revenue impact.
  • In 2005 started my own consulting company AMC LLC. We offer:
        o  Strategy development consulting
        o  International tech transfer program/project management support
       o  Employee and leadership skill development programs (custom developed as well as client provided), including coaching and mentoring packages for upper-level managers and leaders, including C-suite.
       o Organizational change and L&D requirements support (starting with assessments all the way to full implementation of change programs or learning initiatives)
  • Clients we serve include:
        o    Eaton Corporation (Office 365 roll-our change project)
        o    Genentech (Global eLearning development program)
        o    Bayer AG (International Capacity Expansion project US - Germany)
        o    Pacira Pharmaceuticals (Internal project moving manufacturing to the UK)
        o    Merck Pharma (Developing new strategy for regulatory submissions to FDA)
        o    Multiple associations and organizations like AMA, TTA,  Steven Covey, etc. for delivery of online and in-0person workshops for topics about leadership and communications.
  • Master’s degree in Organizational Management Ph.D. in Leadership & Org change


  • Rutgers University Advisory Board member 2018/2019
  • Facilitator/Faculty: “Voice of Leadership” & “Advanced Executive Leadership”  – AMA (American Management Association)
  • Certified Knowledge Management expert – KMCI (Knowledge Management Consortium International
  • Certified Competent Communicator – TM International
  • Certificate of Master Coaching – Fowler-Wainwright Institute of professional Coaching
  • Certified Performance IQ coach- Global Performance Technologies GPT3
  • Certificate of “How to be a better trainer” – Rockhurst University Continuing Education Center
  • Certified as a facilitator for CISCO internal consultant communication program
  • Certified facilitator/trainer for The Learning Factor in support of ANZ Bank
  • Certified 360 Assessment facilitator for Sum-Total systems used by J&J FLL2 managers & leaders
  • Certified Talent development champion (Take Charge of your Talent Inc.)
  • Designer/inventor of “Innovation Mapping” interactive learning method
  • Certified in N.E.W.S Team development model (Facilitated Training, Org transformation, Executive Coaching)

This webinar has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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As different generations meld together in the workplace, confrontations and misunderstandings percolate. While all generations have their strengths and weaknesses, too often members of all generations get stereotyped and treated differently based on their age. Babyboomers feel like millennials are selfish and treat others like they know nothing of technology. Millennials feel that Babyboomers should respect their opinions and contributions more despite their younger age.

These sorts of communication roadblocks need to be worked out as the working landscape is on the verge of having five different generations working. According to the Harvard Business Review by 2020, Millennials—the people born between 1977 and 1997—will account for nearly half the employees in the world. The population of working-age adults is expected to decrease by 5% by 2060. This will be a major upset to the workplace structures older generations are used to.

Areas Covered

This course explores the following subjects in depth

  • Basic overviews of each generation and where you fit in amongst them
  • Background, motivators, values, and downsides for each generation
  • Tips for approaching each generation
  • Identifying and overcoming generational stereotypes
  • Communicating with respect
  • Techniques for improving your organization

Course Level - Basic - Intermediate

Who Should Attend    

People struggling with cross-generational issues, managers and leaders who like to improve communications and impact with their multi-generational workforce

Why Should You Attend

In this program, you will learn what distinguishes each generation, how to appropriately communicate with each generation, and how to challenge assumptions commonly made about each generation. As a result, you will be better able to understand your colleagues of all ages and be more open to the strengths and contributions of each generation, making for a more harmonious and adaptable workspace.

Topic Background

With the advent of Gen Z and the millennial generation, there is a shift occurring in the workplace with an impact on priorities, communication patterns, areas of focus and emphasis as well as traditional aspects of loyalty and trust. They require adjustments from those individuals in decision making positions and traditional upbringing.

  • $149.00

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