Managing poor performance
Rebecca Staton-Reinstein, ran into a classic example of poor performance, early in her career. What she learned from mishandling the situation, prepared her to be much more successful in subsequent positions. She has shared her insights on managing people in every situation successfully with other managers and leaders around the world. Rebecca, as President of Advantage Leadership, Inc. works with leaders who want to grow their organizations and improve their bottom lines through strategic leadership and planning, engaged employees, and improved critical processes to delight customers. She has a Ph.D. in organizational development and is the author of several books on strategic leadership. Rebecca is an MBTI Master Practitioner, an elected foreign member of the St. Petersburg Engineering Academy, National Speakers Association Professional Member, and has been honored by organizations on four continents.
This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
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Every manager complains about their employees’ performance problems at some point in their career. Over the years, I’ve come to look at the challenge of problem performance a little differently. What I have come to accept is poor performance takes two players; the manager and the employee. And while it is always easier to focus our attention on the latter we must look at our own contributions to the performance issues and correct those.
No matter what your title, from Team Leader to CEO, your own managerial behavior is all you can control. If you act in time, you can reverse negative situations. And even if you can’t, the skills you’ll learn in this webinar will give you the ability to begin your next employee relationship on a more productive, positive footing and strengthen a relationship with other employees.
In this webinar, we will follow a case study of a poor performer and which approaches worked and which failed and why. The focus will be on each of us who has a poor performer and what we need to do differently. The basics of great management are universal and applying these in the case of a poor performer are critical. With persistence, poor performance can be turned around. When it cannot learn to help the person identify talents, which can be applied somewhere else.
In this webinar you will learn how to:
- Select for talent to match the job requirements
- Develop a concrete, clear performance plan
- Delegate don’t dump
- Motivate individually and effectively
- Coach for continuous performance improvement
- Have the tough conversations
- Seek your own coach and/or mentor
- Help the employee find his or her correct path
- Use HR appropriately
Who Should Attend
- Anyone who has a poor performer or difficult employee
- Team leaders, supervisors
- Managers, directors
- Executives, leaders
- Aspiring managers at every level
- Speaker: REBECCA STATON-REINSTEIN
- Webinar Code: REBE-0002