Managing Risk in High Consequence Industries
Mr. Smith has 30 years’ experience in military and commercial aviation
safety (including helicopter and multi-engine turbo propellor,
helicopter and jet aircraft), 7 years as an emergency manager, and 12
years as a senior director incorporate safety management. His education
includes a Bachelor’s Degree in Engineering, a Master’s Degree in
Aeronautical Systems Engineering, and training in safety, leadership,
and Total Quality Management. He is an FAA-licensed Airline Transport
Pilot (Multi-Engine Land and Rotorcraft) and the recipient of safety
training courses at the University of Southern California, Arizona State
University, Naval Postgraduate School Monterey, and various military
High Consequence Industries are those for which failure is tantamount to
a loss of life or grievous financial penalty, including irreparable
damage to reputation, bankruptcy, or legal liability.
Examples of High Consequence Industries include:
- Transportation systems (space travel, airlines, trains, subways, trams, marine vessels)
- Medical facilities (hospitals, medical centers, clinics); energy production facilities (natural gas, coal, the nuclear, wind, solar, geo-thermal)
- Combustible chemical factories; combustible storage facilities; and pipelines
- There are many more categories of businesses where disruption of normal protocols can result in discontinuity and enterprise/economic risk (pharmaceuticals, etc.)
Specific examples of several industries will be discussed, and case studies will be developed to orient attendees so they can dissect systems and processes with a view toward identifying potential abnormalities. The learning objective will be the prevention of costly accidents and injuries, and/or severe loss of productivity by examining all critical system processes and interface nodes for robust resistance to breakdown/failure or redundancy to ensure continuity. System design parameter tolerances will be established and monitored to establish high reliability. For example, if an AC generator is designed to produce 10 megawatts of continuous power, what limits should one establish for voltage output variation (Undervoltage/overvoltage) and frequency variation (under frequency/over frequency)? What will transpire “downstream” if such a condition occurs? Will AC equipment be damaged? Is there a danger to human life? (e.g., if hospital emergency equipment loses power?) Will a cascading series of events cause major damage to the system? Will human intervention be required at the outset, or an artificial intelligence sense the malfunction and switch to a standby generator? Risk assessment (likelihood vs. severity) and mitigation alternatives become essential.
- Definition of principal risk type (physical, environmental, financial/economic, legal, etc.) – i. e., exposure to danger
- Where/when is an anomaly that disrupts the system or process likely to occur?
- How serious will it be (rating structure and definitions)
- Categories of risk (low/none, moderate, high/substantial) and exposure
- Construction of a risk matrix (acceptable to the unacceptable range)
- Continuous Quality Management
Course Level - Fundamental to Intermediate Level.
Who Should Attend
- Line Managers
- Resource Allocators
Why Should You Attend
You will learn how to audit complex systems to assess failure potential and nodes, identify risk, categorize and mitigate it, or elect to avert it by choosing alternate or contingency courses of action. You will navigate several case studies to learn how to construct and apply various types of risk matrices and use them to prioritize corrective actions and follow up to determine whether mitigation has been effective. You will determine when and if a risk is acceptable based on probable likelihood and severity outcomes (Six Sigma) and how to communicate your findings up the chain to senior corporate management. Along the way, you will become familiar with the concept of continuous Quality Management (based on the principles of Plan – Do – Check – Act). Ultimately you will gain confidence in making reasonable, justified, and effective decisions within the scope of your responsibility and making appropriate recommendations to your superiors.