Making the Change from Staff to Supervisor to Leader: Meeting the Challenges of Your New Role
Steven G. Meilleur, Ph.D., SPHR – is President, CEO – PRAXIS Management Solutions, LLC, a New Mexico-based management consulting firm specializing in human resources, employee relations, leadership, training & organizational development, organizational research and assessment, strategic & operational planning, and non-profit organization management and governance. Dr. Meilleur has more than 40 years of management and executive-level experience in human resources, risk management, and organizational management in the private non-profit public, and private for-profit sectors.
Dr. Meilleur also serves as Senior Vice-President and Risk Services Consultant for Human Resources and Employment with Poms & Associates, a national risk services and insurance brokerage firm. His previous work experience includes public, private, and nonprofit organizations, in executive and management capacities.
He is also on the faculty of the UNM School of Public Administration in the graduate program, teaching in the areas of human resource management, nonprofit organization management, leadership, dispute resolution, organizational change, and human resource development. He has spoken at numerous conferences and workshops across the country and is a published author in the areas of human resources, marketing, leadership and management development, organizational change and innovation, non-profit organization management, and board development.
Dr. Meilleur received a BA in English Literature and Education from Bucknell University, an Executive MBA from the University of New Mexico’s Anderson Graduate School of Management, and his Ph.D. in Leadership and Organizational Learning from UNM. He received his certification as a Senior Professional in Human Resources (SPHR) by the Society for Human Resource Management in 1995.
Becoming a new supervisor is an exciting step in your career. But chances are, the skills that got you promoted may not fully lay the groundwork for supervisory success. There are five categories of supervisory skills to focus on in order to accelerate your success as a supervisor. They are:
- People skills ("soft" skills)
- Setting expectations, managing performance
- People development, and
- Technical skills
Many new supervisors focus far too much time and energy on the technical skills of their job function and business unit. After all, this expertise and background is what got them promoted in the first place. The better focus for new supervisors is on the “soft” skills related to communicating with, coaching, and developing people. Remember: you cannot be successful if the people on your team are not successful. That means you need to invest in their success. Managers and supervisors are expected to get today’s work done through other people AND to build the capacity of the team for the long-term, too. Think of your dual role as managing work and leading people. Leading people and investing in them for their success is the key to being a successful supervisor.
- Stepping into your new supervisory role
- A checklist for new supevisors
- Setting boundaries with coworkers/peers
- Communicating more effectively as a supervisor
- Common mistakes of new supervisors
- The distinction between a “boss” and a “leader”
- Manage friends and former co-workers the right way
Course Level - Intermediate
Who should attend
- HR professionals
- Business owners
- Team leaders
Management is not an easy job, especially when you’re new. Whereas before you only had yourself to worry about, now you’re responsible for leading a team. And this includes lots of responsibilities and expectations that you may not be prepared to deal with.