Conducting Effective, Legally-Compliant Investigations Of Harassment and Bullying Allegations
Melveen Stevenson is the CEO and founder of M.S.Elemental, LLC, a human resources advisory and training firm based in Los Angeles, California. As a certified HR professional with a background in accounting and finance, she helps companies to navigate the human resources “jungle” of compliance, human capital, and leadership challenges. In doing so, she empowers companies to strengthen their infrastructure from the inside out, specifically through leadership development, operations, training, employee engagement, and executive coaching.
Melveen speaks on key topics to empower companies with the latest research and best practices for increasing engagement, enhancing leadership presence, and optimizing diverse workforce groups. Over the last 18 years, Melveen has held leadership positions in human resources operations, supply chain, and talent management at international companies in the food manufacturing, medical devices, and consumer products.
Melveen is certified through the Society of Human Resource Management (SHRM-SCP) and the Human Resources Certification Institute (SPHR). In addition, she is certified in Extended DiSC® for individuals, pairs, and groups.
This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
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Missteps in handling sensitive employee issues could result in your organization writing a check with a lot of zeros on it. How companies investigate potential misconduct can affect the company’s reputation as well as its bottom line. Cultural and generational diversity is changing the landscape of the US workforce. That diversity can become fuel for all types of litigation. Understanding how to effectively conduct workplace investigations can greatly reduce the chances of your organization being sued.
- What constitutes harassment in the workplace?
- Laws that are violated by harassment
- Two basic types of harassment
- Quid-pro-quo situations
- Hostile work environments
- What constitutes bullying in the workplace?
- What prompts a workplace investigation?
- Various types of complaints
- Legal obligations when conducting internal investigations
- Basic rules to follow when conducting effective investigations
- Steps to take to ensure a successful investigation
- Reviewing the complaint
- Gathering evidence
- Preparing for the investigatio
- Appointing an investigator
- Interviewing the Complainant, Alleged Wrongdoer, and Witnesses
- Importance of solid documentation
- Establishing a documentation “chain of custody”
- Concluding the investigation
- Preparing and writing an investigative report
- Discussing investigation results with decision-makers
- Handling post-investigative issues
- Preventive strategies going forward
Course Level - Intermediate
Who Should Attend
- Business Owners
- Senior leadership
- Human Resources professionals
- Compliance professionals
- Managers and Supervisors
- Project Managers
Why Should You Attend
Participants will receive information and practical advice on how to handle an investigation effectively. Participants will be better prepared to determine what circumstances prompted the investigation, the importance of dealing with problems early on, enforcement of company policies, knowing the right questions to ask, and steps to take to protect your company from future lawsuits.