IT and PCI Compliance
Office 365 Demystified: Groups, Teams & SharePoint
Often the user community has moved from a well-understood structure of network shared drives and email attachments to, what must seem like, the wild west. In this program, we will pull back the covers on the structures used to organize people and share information in an Office 365 world. You’ll get a look at Teams App, Outlook, SharePoint, and how these work together to create a collaboration platform for y..
On The Alert: Crafting An Effective Incident Response Plan (IRP)
There are a variety of potential IT service threats that can convert to intentional or unintentional incidents requiring adequate IT service support. If restoring service normalcy as swiftly as possible and minimizing adverse impacts on entity operations are the primary incident management process goals, then IT support personnel achievement of expected performance levels ensures maintaining the highest pos..
PM Skills for BAs-Planning, Estimating, and Controlling BA Work
Is poor project management impacting your effectiveness? What can you do about it? How’s that working out? Historically, Business Analysts (BAs) and Project Managers (PMs) focus on and are trained in separate skill sets. BAs focus on requirements definition, whereas PMs concentrate on budgets, schedules, resources, and tasks. Having both PM and BA present on a project presumably enables covering all bases w..
Putting Business and Analysis back in Business Analysis
Do you sense business analysis and business analysts are falling behind? Is it as fulfilling as you’d like or expect, and do others give it the respect it needs and deserves? For instance, increasingly business analysts seem left out of Agile projects. These all can be signals business analysis is failing to provide adequate business value. It may merely reflect difficulty communicating value that actually ..
Risk Assessment and Business Impact Analysis using PMI and ISO/IEC 21500 Project Management Methodologies
Learn to properly use Project Management Principles to prepare for an impact on the business for any organization. We will cover how to identify, analyze and document the events and environmental surroundings that can adversely affect the organization. You will learn how to both prepare and review the continuity planning program. Areas such as Project Management of IT Outsourcing and other risks will be cov..
Technical Writing in an Industrial Environment
The webinar will describe a process to create quality documents from a blank screen in a timely manner. The process is logical and easily understood. The process describes the location and collection of important information. The process describes how to organize the information collected into a document. The webinar also addresses how to write the document and addresses comments received from reviewers and..
Technical Writing Training
Training in Technical Writing must begin with the realization that it is labor-intensive. Someone learns to be a Technical Writer by creating Technical Documents. Simply stated, a Technical Writer learns to do by doing.In order to “Learn to do by doing,” we must define the function of Technical Writers. Exactly what is the job of Technical Writers? Technical Writers translate complex information into clear,..
Training New Technical Writers
The objective of the webinar is training to become Technical Writers. Technical Writing is labor-intensive. By that, I mean that someone learns to be a Technical Writer by creating Technical Documents. Simply stated, a Technical Writer learns to do by doing. Training for Technical Writers involve General Comments about Creating Technical Documents, actually Creating Technical Documents, understanding the di..
Web Writing for Technical Writers
The webinar focuses on how Technical Writers create content for websites. On the surface, this seems simple, almost self-explanatory. The subject can be quite complex. Technical writers must research the subject matter, organize the information collected, and present it to the Target Audience. The Target Audience can be quite diverse and not easily characterized. The Target Audience for a newsletter is noth..
Website Hot Issues: The Next Disability Law Litigation Hotspot
The Web is an increasingly important resource in many aspects of life: education, employment, government, commerce, health care, recreation, and more. It is essential that the Web be accessible to provide equal access and equal opportunity to people with diverse abilities. The Web offers the possibility of unprecedented access to information and interaction for many people with disabilities. The accessibili..