How To Become An Emotional Intelligent Business Leader-What Are The Skills Needed
  • CODE : AUDR-0045
  • Duration : 60 Minutes
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Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a faculty member of the American Management Association.

This webinar has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

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Emotional intelligence is a general set of skills that can be applied to anyone and any environment. It has been shown that Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others, and build effective relationships at work. Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations.

Emotionally intelligent people are self-aware and are alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy, and better interpersonal rapport and relationships. Being able to recognize and identify your emotions and apply skills that will help you to manage emotionally charged work situations. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.

Areas Covered

  • Introduction
        o    Recognize behaviors associated with emotional intelligence.
        o    The 12 signs of being emotionally intelligent
  • What is emotion? and How does “Emotional Hijacking” take place?
  • Self-Management
        o    How to take advantage of the power of optimism?
        o    How to manage your anger effectively?
  • Self-Motivation-How to motivate yourself?
  • Empathy-How to have empathic communication with others?
  • Social Awareness-How to have effective group interactions?-How to listen positively

Course Level - Basic

Who Should Attend

Anyone who wants to maximize their business relationships for continued success by increasing their self-awareness and emotional management through emotional intelligence skills.

Why Should You Attend

Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others, and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy, and better interpersonal rapport and relationships. Being able to recognize and identify your emotions and apply skills that will help you to manage emotionally charged work situations.

This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you to develop your emotional intelligence.

  • $200.00



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