One person, no matter how great or wonderful you are, can only do so much. To expand your influence, impact, and results it requires you to enlist the help of other talented people. They will only help you if they see what’s in it for them. Learning how to delegate is the fine art of persuasion, influence, and discernment. You will only be great if you help others become great. Master the art of delegation...
As a training topic, negotiation skills often create anxiety for the participants. If they have experienced a typical “I Win-You Lose” negotiation seminar, then those feelings are usually based on not wanting to have to do battle with a fellow participant just to learn or improve negotiation skills.The five-step Added Value Negotiating (AVN) method presented in this webinar is about the mutual search for va..
Many businesses struggle with the idea that employee engagement is tied to the customers' experience and profits. They question if engagement really affects their revenue. The C② TIME Model™ program gives Leaders a framework and tools to create an employee experience program to win the battle for customers; firms need to treat employees as valuable assets, engage them in a higher purpose, optimize their exp..
This topic is about leadership in today’s fast-paced business environment or any organization where effective, accountable leadership matters. It is about learning to move from a typical style of leadership which involves reacting to situations and changes rather than anticipating, planning and organizing for them.Issues, Opportunities, and Challenges will continue to arise in the leadership of any organiza..
Do you face daily dilemmas trying to figure out where to start on your task list? Task lists can be overwhelming with a great range of items to complete. Some can wait but others are urgent and demand immediate attention. When you have 5 or 6 urgent requests at one time, the choice of which one to work on first can be agonizing. The principles taught in this program solve the puzzle for you. You will learn ..
Generational diversity” is no longer just a buzzword. We’re seeing younger and younger individuals in positions of power and influence in the workforce, and these days it’s not uncommon for the power hierarchy to be reversed, with older individuals reporting to younger bosses. You cannot manage an experienced worker based on authority from your position title alone. Managing someone older than you don’t hav..
According to Deepak Chopra and Kabir Sehgal in a post for CNBC, one way to deal with difficult people is to not take what they say personally. If you do then you both get defensive and the situation escalates.This session shows you how to deal with the event, the situation, not the person. Position yourself as a cooperator, not a competitor, working together, not against each other. Gain some quick tips and..
• Making the Transition from Staff Member to Supervisor• Management Skills for New Supervisors• Confronting the Tough Stuff: Managing “Difficult” PeopleNew supervisors will be ready to hit the ground running with the skills learned in this Webinar. Be ready to take on any challenge, be your best and put what you’ve learned into practice immediately.You will learn the skills you need to plan, prioritize and ..
Technical Writing generally conforms to Good Documentation Practices (GDocP). This term describes standards to create and maintain documents. The term is primarily associated with the pharmaceutical and medical devices industries but applies to documents created in multiple organizations. Most companies have in-house requirements that all documents produced within the organizations conform to the firms’ par..
Organizational IT usage categorization can be either support transaction processing or decision-making. Transaction-based information systems process data for routine business activities, whereas a decision-based information system commonly advises managers and professionals in non-routine judgments. Accordingly, information systems represent an architectural component that collects data, processes transact..
Do you wish you could magically simplify your notetaking, sharing of files, and record keeping with a powerful software program? That magic is OneNote. If you have purchased OneNote in either the full-featured desktop version or the “universal” mobile-device-friendly edition and are wondering where the magic is, attend this webinar. You will discover the features that start the magic working, simplifying an..
There are a variety of potential IT service threats that can convert to intentional or unintentional incidents requiring adequate IT service support. If restoring service normalcy as swiftly as possible and minimizing adverse impacts on entity operations are the primary incident management process goals, then IT support personnel achievement of expected performance levels ensures maintaining the highest pos..
The General Data Protection Regulation (GDPR) Deadline is March 2018! Now that We are Past the Deadline, If Your Company isn't Prepared, Be Ready to Pay Huge Penalties
Privacy regulations have taken a front and center role in the workplace and in other venues like technology, finance, health and medical healthcare, criminal justice, and social media. Employers are more than ever attempting to mitigate the line between their rights as Employers with those of employees.Employers are clear that there should be no expectation of privacy in the workplace since employees are us..
When you have Office365, you automatically get the newest version of Excel. If you are upgrading from Excel 2010 or even an earlier version, then you will see many new changes. The menus have changed, there are new functions, etc. It can be very confusing. This webinar will make the transition seamless and easy. You will see how the menus have changed, the new functions, and the new features.Learning Object..
Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses – or MORE – the challenge may seem nearly insurmountable. Dealing with the workload is tough, but now you've also must manage multiple communications styles, sets of expectations, schedules, projects, and more. This can mean multiple headaches. Even if the "official” designation is 50% of your time ..