Foundational Skills for Transition to Supervisor or Manager
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a faculty member of American Management Association where she trains communication skills.
There are some basics that you will need in order to lay the foundation for your new role. Building new and effective key relationships is one essential skill as is learning how to increase your personal effectiveness, and developing the employees who you supervise or manage to achieve company goals.
Areas Covered
- Understanding your new role
- Recognize the 10 most common pitfalls to avoid
- Setting Expectations
- Supervising Friends
- Delegating the work that you used to do to others
- Build Trust
- Learn to manage conflicts
- Delivering supportive and corrective feedback to your employees
- Applying techniques to delegate work to your team
- Managing conflict and disagreement with greater ease
- Adjusting your behavioral style to give yourself a winning edge
Course Level - Basic
Who Should Attend
Newly promoted supervisors or managers recently promoted with less than one year of experience.
Why You Should Attend
Doing the work is one thing and now supervising others or managing others are new challenges, which will be much easier if you understand the new expectations that people have of you. There are new people and communication skills that you will need in order to get the work done through others and manage stakeholder expectations.
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$200.00
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