Emotional Intelligence (EQ): It's More Important For Success Than Your IQ!
Marcia Zidle is a board certified executive coach, business management consultant and keynote speaker, who helps entrepreneurial ventures; small to medium size companies and professional firms to leverage their leadership and human capital assets. She has 25 years of management, business consulting and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits. She brings an expertise in social and emotional intelligence; executive and team leadership; employee engagement and innovation; personal and organization change management. Marcia is also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media giving practical advice to CEO’s, company owners and executive teams that are planning, or are in the midst of, ambitious growth and change.
Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others. On the other hand, those with low EQs continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders. By using the emotional intelligence skills and mind-set during this webinar, you’ll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.
In today’s workplace, it isn’t enough for your managers, supervisors and
professional staff to be smart; what’s required is to have emotional
intelligence (EQ) - the ability to manage effectively emotions and
behavior; navigate the social complexities of the workplace; and make
the right decisions that will achieve positive results. There are
extraordinary benefits to boosting emotional intelligence in your
organization. With a greater level of self-awareness and control as well
as a better understanding of others, your key talent will be more
focused, disciplined, collaborative and productive. In this webinar you
will become familiar with the EQ model and learn how to apply EQ skills
for maximum effectiveness. Gain insight and tools you can apply to make
your job and career more satisfying and successful. Join us, and
discover exactly what emotional intelligence is … why it’s recognized as
one of the hottest performance tools for success-minded people … and
how you can easily “raise” your EQ to stand out from the crowd.
- Define Emotional intelligence (EQ): what it is and why it’s important
- Recognize the three reasons you and your organization need to practice EQ
- Provide an EQ competency model and the four domains or core skills that are essential
- Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
- Provide examples of how EQ is used for hiring and selection, high potential and executive development, team effectiveness
- Review five sell-management skills to increase your professional and leadership EQ
- Put it into practice: How to use EQ in a variety of real world workplace situations
- Plan actions or next steps for implementing key ideas and skills
Who Should Attend
CEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors,
Project Managers, Operation Managers and Supervisors, Team Leaders,
Staff Managers and Supervisors.