Conflict Management For Hospital Medical Staffs
Elizabeth Snelson represents medical staff across the country, focusing on medical staff bylaws and credentialing, and works for medical societies on medical staff issues. A frequent speaker on medical staff legal issues, Ms. Snelson presents at medical staff leadership retreats, and in programs sponsored by state medical staff services associations and medical societies, the American Medical Association, the American Bar Association, and other organizations. She is Past President of the American Society of Medical Association Counsel, Vice President of the ABA’s Physician Issues Interest Group, and serves as Of Counsel to the Minneapolis law firm of Lockridge GrindalNauen. She was a member of the Joint Commission’s MS 01.01.01 Task Force. Her articles on medical staff legal issues have appeared in various publications. She is the author of The Physicians’ Guide to Medical Staff Organization Bylaws, published by AMA, the Massachusetts Medical Society’s Model Medical Staff Bylaws, the North Carolina Medical Society’s Model Medical Staff Bylaws, and other model medical staff documents.
Pandemic policies, development plans, service offerings, power struggles, personality differences all cause friction in any organization or business. Add high impact regulation and high risk-potentially life-threatening- decision-making, and conflict is inevitable. Hospital accreditation standards call for conflict management processes but are neither clear nor consistent. Compliance and implementation can be tricky, but successful conflict management processes save time, money, liability, and lives.
Practicality, best practices, and accreditation standards require conflict management processes.
- What areas of potential conflicts should be anticipated in Hospital and Medical Staff relations
- What accreditation requirements must be met
- When are conflict management processes triggered?
- Where should the processes be documented?
- What are the legal issues affecting conflict management?
Course Level - Basic to Advanced
Who Should Attend
- Medical Staff President/Chief of Staff
- Bylaws Committee
- Credentialing Committee
- Chief Medical Officer
- Vice President of Medical Affairs
- Chief of Staff
- Director of Medical Staff
- Medical Staff Attorney
- Hospital Counsel
- Medical Staff Manager
- Credentialing Specialist
- Human Resources Professionals
Why Should You Attend
Disputes between the hospital and the medical staff, and within the medical staff between leadership and members, can damage patient care and public confidence.