Managers and HR – Best Practices for Virtual and In-Person Onboarding Your New Hire: Policies, Practices, and Processes
Susan Strauss RN Ed.D. is a national and international speaker, trainer and consultant. Her specialty areas harassment, discrimination and bullying; organization development, and management/leadership development. Her clients are from healthcare, education, business, law, and government organizations from both the public and private sector. Susan conducts bullying and harassment investigations, works as an expert witness for harassment and bullying lawsuits, and coaches those managers and employees that need assistance in stopping their harassing or bullying behavior.
Dr. Strauss has authored over 30 books, book chapters, and articles, as well as written curriculum and training manuals. Susan has been featured on 20/20, CBS Evening News, and other television and radio programs as well as interviewed for newspaper and journal articles such as the Times of London, Lawyers Weekly, and Harvard Education Newsletter.
Susan has presented at international conferences in Botswana, Egypt, Thailand, Israel, Palestine, Bali, Lebanon, and the U.S., and conducted sex discrimination research in Poland. She has consulted with professionals from other countries such as Israel, England, Australia, Canada and St. Maartin. She has her masters in community health and holds a doctorate in organizational leadership.
This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
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As managers and HR professionals, we’re in a new world creating new challenges in the way we do our work including how we welcome and engage our new hires virtually and in person. We have new challenges now with the virtual and hybrid workplace – how do we onboard a new employee virtually? Onboarding virtually creates new opportunities that we may continue to use even when the pandemic is not as much of a threat. Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. Conducting the process virtually just adds a bit more innovation in providing the same information. Onboarding is not a one-day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment. Studies show that the new arrival's primary concerns are three things--my job, my boss, and my coworkers. Dealing with new employee jitters and uncertainties is a high priority in onboarding programs. How long this mental mayhem lasts may depend a great deal on employee orientation. Onboarding is a strategy and critical process to get the new hire off and running in their new environment – their new virtual or in-person environment, their new virtual position, and with new virtual colleagues enabling them to enjoy their work and their employer. Onboarding needs to include fun activities, using “buddies” to streamline the new hire’s experience, beginning from the point of the job offer. All of these efforts can be done virtually. It is one of the most important elements an employer should invest in.
- To describe onboarding tactics for virtual and in-personal new hires
- To discuss the intricacies of onboarding the new hire including such things as getting them their new computer, technology, and having a virtual lunch, and dealing with I-9s
- To identify HR, the supervisor, and the Buddy’s roles in welcoming and training the new employee
- To discuss the new employee’s role in her or his orientation
- To differentiate between the orientation to the organization and the orientation to the department
- To assess, develop, implement, and evaluate your Onboarding strategy
- To examine Onboarding best practices
- To assess, design, and develop, implement, and evaluate your department’s Onboarding strategy
- Sample checklists for the manager/supervisor, HR, and the Buddy are provided
- Tips on orienting the in-person and virtual new employee
- How to evaluate your Onboarding process
- To discuss the importance of Checklists for what to accomplish on the first day, first week, first month, and the first 90 days.
- To list suggested lists and topics for the onboarding portal
- To examine onboarding portal systems
- To Tips on how to select and utilize a Buddy
- Orientation Evaluation forms for the new hire, HR, the buddy, and management
- Tips on the manager-new hire “expectations” discussion
Who Should Attend
- All industries - Human Resources – generalists and managers
- Supervisors and managers of departments or units in any industry