Labor Relations Survival Crash Course
  • CODE : BOBO-0016
  • Duration : 90 Minutes
  • Level : All Levels
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Bob Oberstein is uniquely qualified with over 50 years of Labor Relations experience on both sides of the table in both the private and public sectors. Bob was also the Director of the Labor Management Relations program at Ottawa University, Phoenix where he also served as Ombudsman for all student, faculty and staff complaints. Bob has several published articles to his credit in addition to his arbitration awards and has also been recognized in Who’s Who Among America’s Teachers. Additionally, Bob served on several boards, commissions, and panels where he participated in resolving or adjudicating all manner of workplace issues in a variety of industries. In all these capacities as well as being both mediator and arbitrator Bob often reviewed disciplines to determine if they were proper and had merit. Additionally, Bob has qualified as both an MD-110 investigator for Title VII and other discrimination related charges as well as being a “Lifetime Certificate Holder” of the Association of Workplace Investigators. Moreover, Bob earned a Master of Jurisprudence in Labor and Employment Law from Tulane University's School of Law. Bob continues to serve the labor management community as well as other groups as an Arbitrator, Mediator, Facilitator, Investigator, Trainer and Educator. Further details about Bob’s unique qualifications can be found on his LinkedIn profile at

This webinar has been approved for 1.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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Attendees will have the opportunity to widen their skill set enough to be able to hit the ground running to meet the challenges of most labor-management environments. Among the areas to be explored will be the groundwork and guidelines for positive labor-management relationships along with an examination of the roles of the Union and its representatives/Stewards as well as the management side of the equation/relationship and what is permitted and forbidden by each. This will be supplemented with understanding the application of the “Reserved Rights Doctrine” more commonly referred to as management rights and how this impacts the concepts and applications of “past practice and precedent” in all of their many forms including how to reverse them and seniority in the day-to-day application of the CBA. Attendees will also delve into the meaning of “work now, grieve later” and its opposite of “self-help remedy.” Attendees will also be exposed to the meaning and application of the concepts of just cause and due process, along with the standards to establish the various levels of proof for disciplinary matters. Additionally, the many and varied forms of seniority and their applications will be explored.

Areas Covered

  • Positive Labor Management Relationship Guidelines
  • Resources
  • How to Read a Collective Bargaining Agreement?
  • Management Rights and Obligations
  • Reserved Rights Doctrine
  • Past Practice and Precedent
  • “Work now, grieve later” v Self-Help Remedy
  • Union Steward’s and Supervisor’s Role
  • Jurisdictional Issues
  • Seniority (including different types/forms of Seniority)
  • Dispute Resolution: Grievance Processing, Just Cause, Due Process, good faith, etc

Who  Should Attend

All level Managers, Supervisors, Human Resources, Employee Relations, Labor Relations, Attorneys, and Union Officers/Representatives/Stewards, all levels of Law Enforcement or Security staff. 

Why Should You Attend

Even seasoned HR professionals recognize that Labor Relations require a very different and special skill set. So, if you have not worked with a collective bargaining agreement (CBA) in a Unionized workplace or if you have but want more specific training or to update your knowledge base then this survival crash course is for you.

Are you aware of the essential elements required to establish and maintain a positive labor-management relationship? Do you know the basics of how to read a CBA like a book and how the “Reserved Rights Doctrine” (AKA Management Rights) affects what you can and cannot do under your CBA? What about the differences between past practice and precedent, or the many ways either can be established or reversed? Do you truly understand and practice effective grievance processing and especially the application of the “work now, grieve later v self-help remedy” concepts? Are you familiar with and can you correctly apply the tests for just cause and due process in disciplinary matters? And what about the proper application of the appropriate standards of proof for disciplinary matters? Can you explain the Union Steward’s role within the labor-management context? And let’s not forget about the application of the various forms of seniority because it’s not just for old folks! No survival crash course would be complete without you gaining an understanding of jurisdictional issues between various groups in the workplace and their impact on the CBA and the labor-management relationship as a whole.

  • $160.00

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