Back to Work in 2021 and Beyond: How Do We Create a Flexible, Responsive, and Safe "New Normal?"
Rebecca Staton-Reinstein, Ph.D., and President of Advantage Leadership,
Inc. works with leaders and their organizations to Increase your
bottom-line results through strategic leadership, engaged employees, and
delighted customers in all economic sectors. Draw on her proven ability
to mentor you through a major change, customizing successful solutions
to your complex issues. For over 25 years, Rebecca has contributed value
as an executive, manager, educator, and consultant, honored on four
continents. She is a Ph.D. in organizational development, a National
Speakers Association Legacy Professional Member, and St. Petersburg
Engineering Academy Foreign Member and author of books on strategic
leadership and planning.
Organizations are now grappling with how to restructure work, the workplace, and the effective delivery of programs and services as the COVID situation continues to evolve. For some, the challenge will be to return to onsite work after almost a year at home. For others, the best solution may be to continue working from home with perhaps occasional days onsite.
During the pandemic, you may have recognized there are functions that don’t require people to be onsite 100% of the time. You may have re-evaluated how you deliver your products, programs, or services or expanded use of technology. The “new normal” will NOT look like the “old normal.”
As a result of this program, you will be able to answer these question with your organization:
- Understand the challenges you will face in the “new normal”
- Be prepared to work with staff, customers, clients, and constituents differently
- Create and execute a new mission-based plan to address sort- and long-term change and challenges
- Maintain flexibility, innovation, adaptability, and safety
- What challenges do we anticipate when we return?
- What have our customers, clients or constituents experienced?
- What new needs should we consider addressing?
- What logistical issues do we need to examine including physical facilities, technology, or supply chain?
- What emotional issues do we need to anticipate with staff and how can we prepare to deal with these?
- What challenges will our HR and legal functions face?
- How do we put together a strategic plan to return to the workplace and define the new normal?
- How do we encourage adaptability and innovation?
- How do we maintain flexibility in the “new normal” to better serve and remain responsive to our customers, constituents, or clients and engage our staff?
- What safety precautions must we install permanently?
Course Level - All
Who Should Attend
- Leaders, managers, and board members returning after COVID disruptions
- Public, private, and nonprofit leaders and managers
- Human Resource leaders, managers, and generalists
Why Should You Attend
As people return, some adjust quickly while others may require more time. Some may have symptoms of stress while a few may even show signs of PTSD. Some may have lost loved ones to the virus or even been sick themselves. Their emotional needs may require greater understanding and support. The key to success will be decided in your organization how to remain flexible, responsive, innovative, and safe. Developing solutions will NOT be a one-size-fits-all effort as each organization must figure out what works best in your environment.
Some of your products, services, or programs may have been altered during the pandemic. How do you decide which ones to continue delivering in a new way and which ones to return to the former approach? Have new needs arisen among customers, clients, or constituents which you should address? There are so many questions and not necessarily so many easy or quick answers. You and your board, management team, staff, and legal representatives will face a new set of challenges and need to take a strategic approach and develop a well-thought-out plan.