BEST SELLER - Transition to Supervisor or Manager … Now What
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. She has a background in human resources, as well as in instructional design. She has a proven track record of achieving positive results within a variety of sectors and industries including city, state and federal government, non-profit, technology, legal, marketing retail, manufacturing, healthcare and pharmaceutical. Audrey’s is currently a faculty member of the American Management Association where she trains communication skills.
Doing the work is one thing and now supervising other or managing others are new challenges, which will be much easier if you understand the new expectations that people have of you. There are new people and communication skills that you will need in order to get the work done through others and manage stakeholder expectations
- Understanding your new role
- Recognize the 10 most common pitfalls to avoid
- Setting Expectations
- Supervising Friends
- Delegating the work that you used to do to others
- Build Trust
- Learn to manage conflicts
Who Should Attend
New supervisors or manager recently promoted with less than one year on the job.
Why Should Attend
There are some basics that you will need in order to lay the foundation for your new role. Building new and effective key relationships is one essential skill as is learning how to increase your personal effectiveness, and developing the employees who your supervise or manage to achieve company goals.